Olimpo Informatico

[shaggyto78]

Ciao,
Da un pò di tempo appena avvio il pc mi compare, dopo qualche secondo un messaggio di chiusura applicazione di smax4pnp.exe. Ovviamente al messaggio se inviare o meno la comunicazione io clicco su "non inviare" e cmq il pc funziona regolarmente. C'è qualcosa che possa fare comunque per evitare che questo avvenga? Ho anche provato a seguire le indicazioni date per problemi simili indicati da altre persone, ma senza alcun risultato. Qualcuno può aiutarmi. Grazie.
Francesco

[Orange]

ciao shaggyto78 e benvenuto!

dovresti darci qualche info in più, per poter risolvere il tuo problema..
quali passaggi hai seguito?

posta anche un log di Hijack.

[shaggyto78]

Intanto grazie per il benvenuto.
Per le procedure seguite posso dirti che cercando in google l'errore circa un mesetto fa ho trovato il link ad una pagina del vostro sito che consigliava di scaricare la patch "WindowsXP-KB921883-x86-ITA" e l'ho fatto, effettuare una pulizia con "ATF-Cleaner" e l'ho fatto così come ho fatto anche una scansione online da http://steven.altervista.org/files/scan.html con BITDEFENDER. Per un pò è andato tutto ok ma poi di nuovo lo stesso problema.
Per quanto riguarda il log di HiJack non so se è giusto come lo faccio (in pratica copio ed incollo il file di testo dopo la scansione, sai com'è, non sono praticissimo).
Cmq eccolo.

Logfile of HijackThis v1.99.1
Scan saved at 16.10.19, on 23/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\CyberLink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Programmi\Wireless LAN Utility\SiWake.exe
C:\Programmi\Wireless LAN Utility\SiSCFG.exe
C:\Programmi\eMule\emule.exe
C:\Programmi\MSN Messenger\msnmsgr.exe
C:\Programmi\MSN Messenger\usnsvc.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\File comuni\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.divx.com/divx/65update/en
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmi\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AWMON] "C:\Programmi\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - Startup: Ritaglio schermata e avvio di OneNote 2007.lnk = C:\Programmi\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: SiWake.lnk = C:\Programmi\Wireless LAN Utility\SiWake.exe
O4 - Global Startup: Tasto di scelta rapida per l'avvio di AutoCAD.lnk = C:\Programmi\File comuni\Autodesk Shared\acstart16.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game10.zylom.com/activex/zylomgamesplayer.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6F91FD76-1633-47C8-97C9-15F4AF7BF28B}: NameServer = 85.37.17.9 85.38.28.75
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Programmi\File comuni\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\FILECO~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Programmi\File comuni\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Programmi\CyberLink\Shared files\RichVideo.exe

Francesco

[Orange]

ciao, toglimi una curiosità-- che antivirus stai usando??
a parte Ad-Aware SE e rimasuglio di Norton non vedo altri...

dal log non risulta nulla di particolare..
puoi fare una scansione on-line con Kaspersky, vediamo se ci dice qualcosa in più..

[shaggyto78]

Effettivamente prima usavo norton, ma poi ho avuto un problema e l'ho disinstallato.
Ho fatto la scansione online e questo è il risultato:
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, April 26, 2007 2:55:42 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 26/04/2007
Kaspersky Anti-Virus database records: 302503
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan Statistics:
Total number of scanned objects: 35414
Number of viruses found: 1
Number of infected objects: 3 / 0
Number of suspicious objects: 0
Duration of the scan process: 00:42:49

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Francesco\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Francesco\Dati applicazioni\Lavasoft\Ad-Aware\Logs\AWEVLOG.txt Object is locked skipped
C:\Documents and Settings\Francesco\Impostazioni locali\Cronologia\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Francesco\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Francesco\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Francesco\Impostazioni locali\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Francesco\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Francesco\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Impostazioni locali\Cronologia\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Impostazioni locali\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edbtmp.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped
C:\WINDOWS\system32\config\OSession.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
E:\Programmi\mirc621.exe/stream/data0008 Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
E:\Programmi\mirc621.exe/stream Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped
E:\Programmi\mirc621.exe NSIS: infected - 2 skipped

Scan process completed.
Nonostante sia un profano leggo che un virus c'è, ma come mai Ad-aware non me lo elimina?

[Orange]

in realtà Kaspersky non ha rilevato nulla di strano..
mirc621.exe è un programma per chattare nelle reti IRC (immagino l'hai messo tu.)

il processo smax4pnp.exe se non sbaglio, appartiene alla scheda audio? magari devi provare a reinstallare i driver..

[gfransb]

[shaggyto78]

Ok, proverò a reinstallare i driver. Grazie cmq per l'aiuto.