Olimpo Informatico

[caltran]

ciao ragazzi sono un nuovo iscritto e abbastanza ignorante in merito alle strutture dei software. Da qualche giorno il mio notebook è lento ma soprattutto compaiono più volte messaggi di questo tipo:

SDTray App.exe Errore di applicazione.
L'istruzione (diverse serie di numeri) ha fatto riferimento alla memoria (n. di più memorie, una per mesaggio) non può essere read.
Inoltre anche questo:

modulo ntdll.dll at 0002AE22. Access violation address (n.)

Che succede? Ho beccato qualcosa?
Come antivirus uso AVG e come spyware Spyware Doctor scaricato con il pacchetto di Google.
I messaggi non compaiono sempre ad ogni avvio ma in modo abbastanza saltuario. Non avverto particolari lentezze nel pc.

Il log di HiJack è il seguente:

Logfile of HijackThis v1.99.1
Scan saved at 22.47.40, on 22/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Programmi\Belkin\Software Bluetooth\bin\btwdins.exe
C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmi\Olivetti\ANY_WAY\olMntrService.exe
C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
C:\Programmi\Spyware Doctor\svcntaux.exe
C:\Programmi\Apoint2K\Apoint.exe
C:\Programmi\Spyware Doctor\swdsvc.exe
C:\Programmi\TOSHIBA\Touch and Launch\PadExe.exe
C:\Programmi\TOSHIBA\E-KEY\CeEKey.exe
C:\Programmi\TOSHIBA\TouchPad\TPTray.exe
C:\Programmi\Apoint2K\Apntex.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Programmi\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Programmi\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Spyware Doctor\SDTrayApp.exe
C:\Programmi\TOSHIBA\Tvs\TvsTray.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\Programmi\TOSHIBA\ConfigFree\NDSTray.exe
C:\Programmi\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Programmi\Intel\Wireless\bin\ZCfgSvc.exe
C:\Programmi\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Programmi\Trust\MI-3500X WIRELESS MOUSE\Mouse32a.exe
C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\Programmi\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Programmi\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\fxssvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Programmi\Olivetti\ANY_WAY\olDvcStatus.exe
C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Programmi\Belkin\Software Bluetooth\BTTray.exe
C:\Programmi\Google\Google Updater\GoogleUpdater.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
C:\Programmi\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Programmi\iPod\bin\iPodService.exe
C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmi\PC Connectivity Solution\NclBTHandler.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Documents and Settings\SIMONE\Simone Archivio\programmi\HiJACK\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar3.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Apoint] C:\Programmi\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [PadTouch] C:\Programmi\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Programmi\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [HWSetup] C:\Programmi\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Programmi\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [TPNF] C:\Programmi\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [Zooming] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Programmi\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [Tvs] C:\Programmi\TOSHIBA\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [DDWMon] C:\Programmi\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Programmi\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Programmi\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Programmi\Trust\MI-3500X WIRELESS MOUSE\Mouse32a.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Programmi\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SDTray] "C:\Programmi\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [OlStatusMon] "C:\Programmi\Olivetti\ANY_WAY\olDvcStatus.exe" dvcStatusMinimize
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Programmi\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Programmi\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Invia a &Bluetooth - C:\Programmi\Belkin\Software Bluetooth\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\Belkin\Software Bluetooth\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\Belkin\Software Bluetooth\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.libero.it
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Programmi\Belkin\Software Bluetooth\bin\btwdins.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: olMntrService - Olivetti - C:\Programmi\Olivetti\ANY_WAY\olMntrService.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Programmi\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Programmi\Spyware Doctor\swdsvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: STI Simulator - Unknown owner - C:\WINDOWS\System32\PAStiSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe (file missing)
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe

infine, vedo qualcosa di relativo a Symantec: il Norton è stato disinstallato da tempo quindi non è più tra i programmi

grazie veramente per le vostre risposte

[bdoriano]

Ciao caltran,

SDTray.exe è un processo di SpywareDoctor. Magari è "sballato", puoi provare a disinstallarlo e reinstallarlo.

Potrebbe anche essere dovuto a un problema di RAM difettosa, puoi provare a verificarla utilizzando uno dei seguenti programmi:
MemTest86
MemTest86+

- scarichi il programma
- crei il floppy o il cd (a seconda del caso)
- inserisci nel drive
- avvii il pc
A seconda della quantità di RAM è un'operazione lunghetta... quindi avviala di notte.

Puoi fare anche le pulizie "invernali":
- cancellare i files temporanei con ATF-Cleaner
- ripulire il file di registro
- deframmentare il disco

PS: se vuoi, puoi presentarti qui

[caltran]

OK, BDORIANO
grazie mille. Per ora comincio dalle operazioni più semplici e meno invasive (cancello e reinstallo, o installo altro spyware) e poi le pulizie invernali ed infine il controllo della memoria.
Mi ci vorrà qualche giorno anche perchè i messaggi non compaiono sempre ma a random . ti farò sapere sicuramente

grazie ancora ciao